Cancellation policy
Last Updated: August 24, 2026
Some products from Moonwater Beverages may be available for purchase through a subscription. This policy explains how subscriptions work and how you can manage your subscription.
1. Subscription Orders
When you purchase a subscription, you will receive repeat deliveries based on the product, delivery frequency, and subscription terms you select.
Your payment information is securely stored and you will be automatically charged for each subscription order according to the selected billing schedule, unless otherwise stated.
2. Managing Your Subscription
You can view and manage your subscription at any time through the Moonwater Beverages Subscription Portal.
The Subscription Portal can be accessed in either of the following ways:
- Through your account: Visit the Moonwater Beverages website and use the Subscription Portal link located at the bottom of the website in the Account section.
- Through your subscription confirmation email: Use the subscription management link provided in your subscription confirmation email.
Through the Subscription Portal, you can:
- Change or modify your subscription
- Change the products included in your subscription
- Update your delivery frequency
- Pause your subscription
- Cancel your subscription
- View your current subscription information
- View upcoming subscription orders
3. Subscription Cancellations
You may cancel your subscription at any time through the Subscription Portal.
To avoid being charged for an upcoming subscription order, please make any changes or cancellations before the next scheduled billing or processing date.
Once a subscription order has been processed or shipped, it may no longer be possible to cancel or modify that specific order. Subscription orders are subject to our Shipping, Returns & Refund Policy, and all sales are final.
4. Pausing or Modifying Your Subscription
If you do not want to cancel your subscription permanently, you may pause it or modify your delivery schedule through the Subscription Portal.
You can return to the Subscription Portal at any time to reactivate a paused subscription or make additional changes.
5. Questions or Assistance
If you have questions about your subscription or need assistance accessing or managing your subscription, please contact us at:
support@moonwaterbeverages.com
We’re happy to help!